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Southern Cross railway station (formerly and still colloquially known as Spencer Street station) is a major railway station in Docklands, Melbourne. It is on Spencer Street, between Collins and La Trobe Streets, at the western edge of the central business district. The Docklands Stadium sports arena is 500 metres north-west of the station.

The station is owned, operated and maintained by Infranexus (formerly known as AssetCo), a subsidiary of IFM Investors, under a 30-year lease to 2036 from the Victorian State Government, under a public-private partnership.

The station is the terminus of the state's regional railway network operated by V/Line, The Overland rail service to Adelaide, and NSW TrainLink XPT services to Sydney. It is also served by suburban rail services operated by Metro Trains, being one of five stations on the City Loop, a mostly underground railway that encircles the Central Business District. It is the second busiest railway station in Melbourne's metropolitan network, with 17.091 million passenger movements recorded in 2013/14. This figure excludes V/Line passengers who use the station.

Southern Cross also has a coach terminal underneath the Spencer Outlet shopping complex. Skybus Super Shuttle services to Melbourne Airport and since 2017 to Avalon Airport operate from there, as well as Firefly Express and Greyhound Australia interstate coach services, a coach ran public bus (684) and V/Line coach services to Mildura, Yarram, Mansfield, and other parts of Victoria not served by rail.

History


Opened as Spencer Street Station in 1859, five years after the other major Melbourne rail terminus at Flinders Street, the station was a dead-end terminus, running parallel to Spencer Street, composed of a single main platform with a dock platform at the north end. It was not until 1874 that an extra platform was provided.

The two major city stations were not linked until 1879, when a single-track ground-level line was opened. It operated only at night, and only for freight trains. In the 1880s, it was proposed that Spencer Street station be removed in order to facilitate the westward expansion of the city, but the plan was subsequently rejected.

In 2025 the Pakenham, Cranbourne and Sunbury railway lines will cease to stop at Southern Cross Station when the Metro Tunnel is due to open.

1880s: Passenger services commence
The 1880s saw the first of several grand but unrealised plans for the station. The first accepted design, drafted by Albert Charles Cook in 1883, was a fanciful Palladian palazzo design of two and three storeys, with central portico.

From 1888 to 1894 the layout of the platforms was altered, with new country platforms being built on an angle to Spencer Street itself. The current coach terminal location was the site of a number of new platforms built for suburban services.

In 1891, further plans were made for a significant new station complex, including three storey office complex and dominant clock tower reminiscent of the later Sydney Central station, but the 1890s Depression put an end to such expensive schemes.

In 1888 work started on the double track Flinders Street Viaduct linking the station to Flinders Street station. The line was initially only used by freight trains, with passenger train operations commencing in 1894. It was at this time that the first through platform was provided at the station, for suburban trains from Essendon and Williamstown. The viaduct to Flinders Street was expanded to four tracks in 1915, and in conjunction with the electrification works on the suburban network today's platforms 11 to 14 were opened between 1918 and 1924, along with a pedestrian subway providing access to them.

In 1938 it was announced that construction of an improved station entrance and new car park had been approved, at a cost of £2,000, designed by architects Messrs Stephenson and Meldrum. Once again however, no construction took place..

1960s: Modernisation
In October 1960 work on a new Spencer Street station commenced, sparked by the construction of the interstate standard gauge line to Sydney. A station building was constructed which largely replaced the 1880s iron sheds, and a new 413 m platform number 1 was built. The passenger subway which had been constructed as part of the 1918 works was extended to include access to country platforms. In connection with the construction of the underground loop, platforms 9 and 10 were rebuilt as part of the suburban section of the station, and a new double-track viaduct was constructed between Spencer Street and Flinders Street station, alongside the original one, bringing to six the number of tracks connecting the two stations. At the same time, the four older tracks were resignalled for bi-directional operation.

In 1962 a separate subway network was constructed to carry mail between the station and what was then the Melbourne General Post Office and main postal sorting office, situated on the other side of Spencer Street.

The mechanically interlocked signal box at the station opened in 1887, and was decommissioned in June 2008. Originally built with 120 levers, it had 191 when it closed, making it the world's largest.

2000s: Redevelopment


Southern Cross was redeveloped by the Civic Nexus consortium, following an innovative design by Grimshaw Architects and Jackson Architecture which features an undulating roof. Construction began in October 2002 and was completed in late 2006, with the majority of the transport facilities finished in time for the 2006 Commonwealth Games. The central features of the design include a wave-shaped roof, a new entrance and concourse on Collins Street, a new coach interchange, a new food court, a bar/restaurant, separate retail outlets inside the station and a separate shopping complex between Bourke and La Trobe Streets.

This new shopping complex originally comprised a Direct Factory Outlets centre, a Virgin Megastore, along with food courts. This opened on 30 November 2006, although not all tenancies were occupied, and stage 2 was opened in March 2007. In 2009 the DFO relocated to a new site at South Wharf, the shopping centre being refitted by owner Austexx and rebranded simply as "Spencer Street fashion station". In 2013 the shopping complex was rebranded as "Spencer Outlet Centre".

In addition to the physical modifications, the station was renamed from Spencer Street to Southern Cross on 13 December 2005.

By July 2004 the project had fallen behind schedule and over budget by $200 million. This was covered extensively in the media. As a result of over-runs and design issues, some elements of the original design, including an additional proposed footbridge connecting Lonsdale Street with Docklands Stadium, were scrapped.

Complaints about access to platforms, empty trains occupying space during the day and lack of government support were raised by Leighton Contractors, the construction firm overseeing the project. This led to concerns that the station might not be ready in time for the Commonwealth Games, and the government arranged with the railway operators to provide more access to the work site.

The station's redevelopment is part of the wider Melbourne Docklands development. The architect responsible for the design is Nicholas Grimshaw. The structural engineering design was performed by WSP Global. The station has been awarded the Royal Institute of British Architects' Lubetkin Prize for most outstanding building outside the European Union. The other buildings nominated were the Des Moines Public Library and the Hearst Tower, New York City.

The redevelopment has meant that passengers take more time to get to the suburban network platforms than before. The pedestrian subway access was removed in favour of street level and elevated concourses. The subway also continued underneath Spencer Street, and its closure means it is necessary for all pedestrians to wait for traffic lights to cross Spencer Street at street level. For all suburban and some country services, passengers using the main entrance on the corner of Collins and Spencer Streets have to ascend two escalators to a shopping concourse and then enter the paid area of the station, before descending again to the metropolitan platforms. There have been some accidents in which people have fallen from this elevated level. The eight metre ascent and descent is more than necessary to clear the height of trains, and more than the three metre descent and ascent of the previous subway.

Local architects have cited some of the Southern Cross Station's shortcomings: the building's poor connection to the surrounding streets; its awkward juncture at the pedestrian bridge that links Spencer Street to Marvel Stadium; and the baffling manner in which the grand architectural gesture of Southern Cross Station tapers off into an uninspired homage to the boxy 1980s shopping mall — Spencer Outlet Centre, which houses department store Harris Scarfe along with Witchery, Cotton On, Starbucks and many more outlets.

The station's wavy roof traps diesel fumes emitted by locomotives, which has caused illness among staff.

2010s: Additional platforms
As part of the Regional Rail Link program an extra two platforms (15/16) were constructed and opened in December 2013.

Water Tower Clock
In May 2014, the historic Water Tower Clock was installed in the concourse of the station. The clock had originally been erected in 1882 at Flinders Street station, opposite the end of Elizabeth Street, atop a lattice tower about 60 ft high. In 1902 the clock was moved to Princes Bridge station, and in 1910 it was relocated again, to Spencer Street station, where it remained until it was removed as part of the station's redevelopment in the mid-1960s. The clock mechanism was given to Museum Victoria, but the characteristic turret that housed the clock was sold to a scrap metal merchant. It was later rescued by private collectors, and the clock was returned to public ownership, being put on display in 1999 at the Scienceworks Museum, Spotswood. The clock was extensively restored before its return to Southern Cross, but the original mechanism remains in the collection of Museum Victoria.

Platforms and services
Platforms are numbered from east to west.

Concourses
Concourses are provided at Bourke and Collins Streets. Platform 1 is north of Bourke Street, while Platform 8 South is south of Collins Street. The remainder of platforms are located between Bourke and Collins Streets, with access from both concourses. Both concourses are further divided into an open access regional section for platforms 1 though 8, and a closed access suburban section for platforms 9 though 14.

Platforms
Platforms 2 to 7, as well as platforms 15 and 16 are numbered as two sections: section A from the Collins Street concourse to the Bourke Street Footbridge, and section B beyond the Bourke Street Footbridge. These sections were previously known as the "Central" (2C to 8C) and "North" (2N to 8N) platforms, respectively. Platform 8 has these two sections and also a "South" section (8S) underneath Collins Street.

Platforms 1 and 2 are fitted with dual gauge track, permitting both standard gauge interstate trains and V/Line broad gauge trains. The remainder of the platforms are solely broad gauge. A motorail dock is located at the northern end of the platform, with standard gauge access only.

Platform 1 & 2:
 *  NSW TrainLink Southern : NSW TrainLink XPT services to Sydney (2 per day)
 *  Great Southern Rail : The Overland services to Adelaide (2 per week)
 *  Albury line : V/Line services to Albury (3 per day)

Broad gauge
Platform 1 through 8 & Platform 15 & Platform 16 Suburban Platforms 9 to 14
 *  Seymour line : services to Seymour
 *  Shepparton line : services to Shepparton (4 per day)
 *  Ballarat line : services to Ballarat
 *  Ararat line : services to Ararat (4 per day/ 3 on weekends)
 *  Maryborough line : services to Maryborough (2 per day)
 *  Bendigo line : services to Bendigo
 *  Echuca line : services to Echuca (1 weekday/2 weekend per day
 *  Swan Hill line : services to Swan Hill (2 per day)
 *  Geelong line : services to Geelong
 *  Warrnambool line : services to Warrnambool (4 per day/3 on weekends)
 *  Gippsland line : V/Line limited stops services to Traralgon
 *  Gippsland line : V/Line limited stops services to Bairnsdale
 * Flemington Racecourse line (platform 8 only) - express and limited express services to Showgrounds and/or Flemington Racecourse during special events

Platform 9:


 * Hurstbridge railway line: all-stations and limited express services to Hurstbridge


 * Mernda line: all-stations and limited express services to Mernda

Platform 10:
 * Lilydale line: all-stations and limited express services to Lilydale
 * Belgrave line: all-stations and limited express services to Belgrave
 * Glen Waverley line: all-stations and limited express services to Glen Waverley
 * Alamein line: weekday all-stations and limited express services to Alamein

Platform 11:
 * Williamstown line: weekend Werribee line services connect to a Williamstown line service at Newport
 * Werribee line: weekend all-stations services to Werribee
 * Flemington Racecourse line - limited express services to Showgrounds and/or Flemington Racecourse during special events
 * Craigieburn line: all-stations services to Craigieburn
 * Sandringham line: weekend all-stations services to Sandringham
 * Upfield line: all-stations services to Upfield
 * Sunbury line: all-stations and limited express services to Sunbury

Platform 12:
 * Pakenham line: all-stations and limited express services to Pakenham
 * Cranbourne line: all-stations and limited express services to Cranbourne
 * Frankston line: weekday peak and weekend all-stations and limited stops services to Frankston, running via the City Loop
 * Sandringham line: weekend all-stations services to Sandringham

Platform 13:
 * Frankston line: weekday all-stations and limited express services to Frankston, originating from Werribee/Williamstown
 * Sandringham line: weekend all-stations services to Sandringham
 * Werribee line: weekday all-stations and limited express services to Flinders Street
 * Williamstown line: weekday all-stations and limited express services to Flinders Street
 * Flemington Racecourse line: limited express services to Flinders Street during special events

Platform 14:
 * Williamstown line: weekday all-stations and limited express services to Williamstown
 * Werribee line: weekday all-stations and limited express services to Werribee
 * Flemington Racecourse line - limited express services to Showgrounds and/or Flemington Racecourse during special events

Metropolitan transport links
McKenzie's Tourist Services operates one route to and from Southern Cross station:
 * 684: to Eildon

Transdev Melbourne operate three routes via Southern Cross station:
 * 232: Queen Victoria Market - Altona North
 * 235: Queen Victoria Market - Fishermens Bend
 * 237: Queen Victoria Market - Fishermens Bend

Yarra Trams operate nine services via Southern Cross Station:

From Collins Street:
 * 11: West Preston - Victoria Harbour
 * 48: North Balwyn - Victoria Harbour
 * 109: Box Hill - Port Melbourne
 * 12: Victoria Gardens - St Kilda

From Harbour Esplanade:
 * 35: City Circle
 * 70: Docklands - Wattle Park
 * 75: Docklands Stadium - Vermont South

From Spencer Street:
 * 86: Bundoora RMIT - Waterfront City Docklands
 * 96: East Brunswick - St Kilda Beach

Regional transport links
The following coach services are operated to and from Southern Cross station by private companies on behalf of V/Line :
 * Mildura via Ballarat, Maryborough and Donald
 * Mount Gambier via Ballarat, Hamilton and Casterton
 * Barham via Heathcote
 * Barmah via Heathcote and Shepparton
 * Deniliquin via Heathcote, Rochester, Echuca and Moama
 * Mansfield / Mount Buller (snow season only)
 * Cowes via Dandenong and Koo Wee Rup
 * Inverloch via Dandenong and Koo Wee Rup
 * Yarram via Dandenong, Koo Wee Rup and Leongatha